TERMS & CONDITIONS OF SALE
Last updated the 03th of March, 2017
To consult previous versions, please click here.
- Area of application.
- Contract.
- Availability of products.
- Prices & forms of payment.
- Shipping.
- Return policy – waiver.
- Legal Guarantee.
- Severance.
- Jurisdiction, language and applicable legislation.
1. Area of application.
1.1. The present Terms and Conditions of Sale are valid for all orders made through the website www.socatchy.net (e-shop) (“the website”). Please read these terms & conditions closely before placing an order.
1.2. By placing an order for our products, you agree with the following provisions and confirm that you are capable of entering into legal contracts and are of at least 18 years of age. Any regulations that differ from the provisions here will only be accepted if they have been previously confirmed by writing.
2. Contract.
2.1. Contracting parties.
This website for the sale of personalized products on the Internet is operated by Michael Vincent Padilla, with fiscal residence C/Divina Pastora 47A, Puerta B, 41003 Sevilla & NIE X7238013T. For more information, please see our Legal Notice
2.2. Consent.
A User who wishes to make a purchase on our Website must accept the terms & conditions of purchase and sale that are included in the confirmation section of the ordering process. Any order placed will be under the total acceptance of these terms & conditions of purchase and sale.
2.3. Placing an order.
The user who wishes to acquire some of the products offered on this Website should select the item and add it to the shopping cart. Once there, the user must fill out the form with their shipping details before establishing the form of payment and the shipping expenses. Users must accept the Terms and Conditions of Sale before entering their payment details. When an order is placed, the User will receive an order confirmation by e-mail.
2.4. Proof of Purchase.
Once a payment has been made, you will receive e-mail notice accepting or denying the payment. This e-mail will also include a link to the terms & conditions of sale and the order number. After confirming the order, no modifications will be allowed nor order annulations.
2.5. Customer Service.
For any questions about the contract process, feel free to contact our customer service section at the following address: C/ Divina Pastora 47A, Puerta B, 41003 Sevilla, the following telephone number: (+34) 600 335 832, or by reading our FAQ.
3. Availability of Products.
3.1. Validity.
Products and prices will be valid as indicated on the website.
3.2. Modification.
We reserve the right to modify at any time and without prior notice the products indicated on the website, as well as to limit the number of products that can be purchased by a User.
3.3. Availability.
Given the eminently artisanal or artistic nature of SC!, the availability of the products offered will depend on confirmation from the provider or artisan charged with its production. We will accept no responsibility for any products that are not available on the Website. In case SC! could not provide an agreed upon product, the full amount paid will be returned immediately.
4. Price and method of payment.
4.1. Total price.
The total price of your order (with VAT indicated), includes all additional expenses as well as shipping expenses, which is shown in the page before or when the check-out process is completed or order is placed. By confirming the order, you declare your agreement with the final price of the product.
4.2. Payment methods.
The product can be paid by credit or debit card (virtual TPV) and/or through Paypal. SC! uses a secure payment method through the implementation of SSL protocols. The sale of products is realized in Spain. Bear in mind that by making a payment from a foreign credit card, the credit agency that has issued the card may apply a fee for purchases made abroad (approx. 1-2%)
5. Shipping.
5.1. Zonification.
The client can choose the shipping methods which are available for their shipping area. Keep in mind that delivery periods, quality of service, delivery points and costs will be different for each form of transport. Zonification of shipping is as follows
- Spain Peninsula.
- Western Europe.
- Central Europe.
- Eastern Europe.
5.2. Delivery period.
The delivery period consists of the production period and the shipping period.
5.2.a) The production or elaboration period may vary between 3 and 28 days once the order has been finalized.
5.2.b) The shipping period may vary between 1 and 15 days, according to the delivery area. Delivery periods may also change due to extraordinary incidents in transport and difficulties in delivering the product.
6. Return policy – waiver.
6.1. The products on So Catchy! are exclusive and we do not carry extra stock. Be sure to check your measurments and the product measurements closely (specified on the product page) to ensure correct purchase.
6.2. In agreement with Spanish legislation relative to consumption, you have the right to waiver this contract in 14 days for any reason.
6.3. SC! states clearly and expressly that all products sold through this website are considered to be goods that have been either made according to the specifications of the consumer and user or clearly personalized, or sealed items that are not apt for return for reasons of protecting health and hygiene and upon delivery they have been opened. As such, the right to waive will not be applicable.
6.4. Section 6.3 notwithstanding, if the product is damaged or improperly made please get in touch with us at the following address: shop@socatchy.co. Shipping expenses for damaged or improperly manufactured products will be paid for by SC! while shipping expenses for other accepted returns will be paid for by the User.
7. Legal Guarantee.
7.1. SC! will answer to any lack of conformity that is expressed in a period of two years from the delivery, under the following conditions:
- Once 6 months have passed from the date of purchase, the purchasing User must show that the product has defects or a lack of conformity and that this has not been produced due to improper use or maintenance of the product on the user’s behalf.
- The consumer must inform SC! Of the lack of conformity in the period of two months from the moment they become aware of it.
- In case the complaint made by the purchasing User is considered, we will opt for repairing the item, reducing the price or resolving the contract in accordance with the agreement between the parties and the importance of the defect. In no case will the product be substituted, as all of the products are personalized and unique.
7.2. Notwithstanding, the products will conform with the contract as long as the following requisites are fulfilled:
- They fit the description provided by SC! And posses the qualitites of the product that has been presented to the consumer as an example. The models published on the website will be used for proof.
- They are apt for the uses that other products of the same type are ordinarily used for.
- They present the quality and provision of service of a product of the same type that the consumer and user can with good reason expect, taking into account the nature of the product.
8. Severance clause.
If any of the dispositions of the present Terms & Conditions were declared invalid or null, that would not affect the validity of the remaining provisions.
9. Jurisdiction, language and applicable legislation.
9.1. The present terms and conditions have been written in Castillian Spanish as the principal public to which the site is directed knows this language. Although they will also be provided in English, the predominant language in any and all cases will be Castillian Spanish.
9.2. These terms and conditions are subject to current Spanish legislation. Any controversy that results from accessing this Website, SC! and the User, with the exception of the existence of a legal imperative, will be subject to Spanish legislation and specifically the Courts and Tribunals of Sevilla Capital.
